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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	117
Neutral (3)	0	0	11
Negative (1 or 2)	0	0	41
Total Reviews	0	0	169
Avg Rating	Not Rated	Not Rated	3.72

Address:	2 DeBush Ave, A8 Middleton, MA 01949 - US
Website:	http://www.totalvac.com
Business Hours:	9 to 5 Est
Sales Phone:	978-777-3700
Service Phone:	978-777-3700
Sales Email:	sales@totalvac.com
Cust Service Email:	service@totalvac.com

TotalVac.com

http://www.totalvac.com

With PriceGrabber Since 10/15/2003

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Date Reviewed: 07/08/2011
Shop4thrills from unknown Member Since: 09/20/2005 View Member's: Reviews	HORRIBLE experience!!! I ordered a product on 6/23/2011 from Totalvac.com and my Visa was charged not autorized, well its now the close of Tottalvac.coms business day on 7/7/11 and still no word on my order, I also paid for PRIORITY Mail. I called and left a message on the voicemail of the person who handles orders and never heard back from her so I just wrote a email to Customerhelp@totalvac.com address. This has to be one of the worst companies I have ever delt with in my life, and I order a ton of stuff via the net.	Overall Rating

Date Reviewed: 06/23/2011
erumsey from unknown Member Since: 06/23/2011 View Member's: Reviews	Very easy to order from TotalVac.	Overall Rating

Date Reviewed: 05/18/2011
bluelilycandles from unknown Member Since: 05/09/2011 View Member's: Reviews	great website!	Overall Rating

Date Reviewed: 05/18/2011
Dws041957 from unknown Member Since: 05/09/2011 View Member's: Reviews	Merchant had great selections to choose from. Excellent description of item. Will shop from this merchant again.	Overall Rating

Date Reviewed: 05/09/2011
brihann from unknown Member Since: 05/09/2011 View Member's: Reviews	When I clicked to edit my order from a quantity of 2 to 1 and then clicked to checkout, I had to retype all of my billing information.	Overall Rating

Date Reviewed: 05/09/2011
bhillman15 from unknown Member Since: 05/09/2011 View Member's: Reviews	No Problem!	Overall Rating

Date Reviewed: 05/09/2011
SOSA-COBA from unknown Member Since: 05/09/2011 View Member's: Reviews	I'm concerned about this order. I'm not sure if it went through. I'm guessing I'll receive an e-mail of confirmation	Overall Rating

Date Reviewed: 05/09/2011
sara.cornell from unknown Member Since: 05/09/2011 View Member's: Reviews	This website is good and serviced my needs.	Overall Rating

Date Reviewed: 05/08/2011
drobinson from unknown Member Since: 05/08/2011 View Member's: Reviews	Very simple to find the part and easy to buy.	Overall Rating

Date Reviewed: 05/08/2011
sgman2 from unknown Member Since: 05/08/2011 View Member's: Reviews	Website was easy to navigate. Good experience.	Overall Rating

Date Reviewed: 05/08/2011
runbill131 from unknown Member Since: 05/08/2011 View Member's: Reviews	cost is excessive due to shipping fee.	Overall Rating

Date Reviewed: 05/08/2011
luabreu30 from unknown Member Since: 05/08/2011 View Member's: Reviews	I'm very happy with Total Vac. We are small business and we can use good savings. Thank you.	Overall Rating

Date Reviewed: 05/08/2011
jfrcar from unknown Member Since: 05/08/2011 View Member's: Reviews	Just wish you would have an est. shipping cost before you go to check out	Overall Rating

Date Reviewed: 05/08/2011
superdeo from OR Member Since: 05/08/2011 View Member's: Reviews	I am in complete agreement with mizzounyc. This company is definitely sub-par. I placed an order 5 days ago. No confirmation email. Come on, in this day and age of e-commerce having at least an auto-reponder in place to at least let the customer know they even RECIEVED the order is a no-brainer. Nope. Not them. I then emailed them as to the status of my order. NO RESPONSE. They may have a "listing" of products but it is quite clear that they do not care about their customer service. One more thing. Money. The moment I placed my order they debited my bank account. Not just "verified" that it was legitimate but TOOK THE MONEY. The other quality retailers that I have done business with online don't charge me until they ship. So, they have my money and I wait. Save yourself the grief, shop elsewhere.	Overall Rating

Date Reviewed: 05/07/2011
joesalinas099399 from unknown Member Since: 05/07/2011 View Member's: Reviews	Ease in navigating no problems	Overall Rating

Date Reviewed: 05/07/2011
paudfamily from unknown Member Since: 05/07/2011 View Member's: Reviews	Easy to order and great prices.	Overall Rating

Date Reviewed: 11/18/2010
TEJENNEMANN from unknown Member Since: 11/02/2010 View Member's: Reviews	EASY TO FIND ON THE INTERNET. THE PARTS I NEEDED WERE EASY TO FIND AND CHECK OUT QUICK.	Overall Rating

Date Reviewed: 11/18/2010
mrscat2000 from unknown Member Since: 11/02/2010 View Member's: Reviews	Good site with low prices on items and shipping.	Overall Rating

Date Reviewed: 09/28/2010
ewr705 from unknown Member Since: 09/12/2010 View Member's: Reviews	This merchant was less expensive for the parts I needed and very easy to order from.	Overall Rating

Date Reviewed: 09/27/2010
rajaparikh12 from unknown Member Since: 09/11/2010 View Member's: Reviews	I have still not received my order	Overall Rating

Date Reviewed: 09/23/2010
fdoberman from unknown Member Since: 09/11/2010 View Member's: Reviews	I really hope TotalVac has improved their order filling & shipping. Well, so much for hope. I'm searching for a word that describes Total Vac's S L O W order filling and shipping. Pathetic will have to do for now. I could have driven to their warehouse and back in 12 hours. It took my order 8 days to get here. I get parts faster from Hong Kong. Way to go TotalVac, nice of you to keep the last 3 dogsleds at DHL in operation.	Overall Rating

Date Reviewed: 09/19/2010
bjhume5463 from unknown Member Since: 09/10/2010 View Member's: Reviews	It is the very early hours of 20 September, i ordered this part on the 10th of Sept....i still do not have my order. I did get a confirmation that it was shipped on the 15th. It was so easy to order and i thought it would only take a wedek at the most....that is the only thing i am disappointed in.	Overall Rating

Date Reviewed: 09/12/2010
jmillerjjr from unknown Member Since: 09/12/2010 View Member's: Reviews	Best price and knowledge of part over other dealers	Overall Rating

Date Reviewed: 09/11/2010
aurij07 from unknown Member Since: 09/11/2010 View Member's: Reviews	it was great to find the part i needed.	Overall Rating

Date Reviewed: 09/10/2010
moore740 from unknown Member Since: 09/10/2010 View Member's: Reviews	Very easy to navigate through the order process. No problem for a novel computer idiot.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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