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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 9
Neutral (3) 0 0 1
Negative (1 or 2) 0 0 3
Total Reviews 0 0 13
Avg Rating Not Rated
 Not Rated
 4 Star Review
3.85
Address: 282 Convair Ave
Chico, CA 95973 - US
Website: http://ventingdirect.com
Business Hours: 5am-6pm M-F PST, 8am-2pm Sat PST, 10am-3pm Sun PST
Sales Phone: 1-800-482-3514
Service Phone: 1-800-482-3514
Sales Email: cs@ventingdirect.com
Cust Service Email: cs@ventingdirect.com

VentingDirect.com

http://ventingdirect.com

With PriceGrabber Since 11/07/2003


Sort Reviews by: Date Rating
Date Reviewed: 09/30/2011
pcheins from unknown
Member Since:
06/08/2008

View Member's:
Reviews 		I just placed the order so there is a lot I don't know about the company yet. I'll know more when the fan is delivered Overall Rating
3 Star Review
 
Date Reviewed: 05/08/2011
cdyarnall from unknown
Member Since:
04/28/2011

View Member's:
Reviews 		I had to chat regarding my password and the woman (Barb) who helped me was excellent. She solved my problem quickly. I could not use both of the items I ordered and they were very good about returning the item that I did not use. The customer service personnel are excellent. Overall Rating
5 Star Review
 
Date Reviewed: 04/04/2011
stevelwatkins from unknown
Member Since:
03/26/2011

View Member's:
Reviews 		So far so good will see how things turn out when product reaches my home but my shopping experience was very good Overall Rating
4 Star Review
 
Date Reviewed: 03/20/2011
l.marcacci from unknown
Member Since:
03/20/2011

View Member's:
Reviews 		I'm excited at finding a pinecone pull for my ceiling fan. Overall Rating
4 Star Review
 
Date Reviewed: 11/30/2010
GBone1 from IL
Member Since:
11/30/2010

View Member's:
Reviews 		DO NOT BUY FROM THEM.FALSE ADVERTIZING. They dump unwanted inventory on you! Ordered one product and received a diferent looking one. Contacted customer service and realized the staff did not know their website content. They offered to replace product with one I have ordered. When pakage arrived one week later, IT WAS THE SAME WRONG PRODUCT. Now they tell me the product was discontinued and I and my customer are stupid for not understanding this. Spent hours on the phone at no avail. They DUMPED their unwanted inventory on me. Now I am stuck and I lost credibility with my customer and good references. DO NOT BUY FROM THEM! YOU WILL BE SORRY!
Retailer Response (09/13/2011): We apologize that the item you ordered was discontinued by the manufacturer and for the inconvenience this caused you. We strive to provide the most up to date and accurate information regarding the items listed on our website and regret that you were not informed of the discontinued product at the time that you placed your order. We also apologize for the frustration that was caused when you received another incorrect item. Our dedicated customer support team is available to confirm availability of any products and to help you find a similar item that may suit your needs. For further assistance please contact us at (800) 482-3514 or at CS@VentingDirect.com. " 		Overall Rating
1 Star Review
 
Date Reviewed: 04/08/2010
jsn4085 from unknown
Member Since:
04/08/2010

View Member's:
Reviews 		Great company, great products Overall Rating
5 Star Review
 
Date Reviewed: 08/21/2008
rbrooke from unknown
Member Since:
08/12/2008

View Member's:
Reviews 		Good experience ordering through you. Final opinion will, of course, will depend on the trouble free arrival of the product on schedule. Overall Rating
5 Star Review
 
Date Reviewed: 08/06/2008
cklesage from WI
Member Since:
10/25/2007

View Member's:
Reviews 		Price is right and I don't have to remember to stop and purchase Product came fast, but product was bent due to poor packaging. Overall Rating
5 Star Review
 
Date Reviewed: 05/14/2008
mccabe from unknown
Member Since:
05/05/2008

View Member's:
Reviews 		So far, so good. A couple days after receiving the mirror, we found the identical product for $100 less at Menard's. Bummer. Overall Rating
5 Star Review
 
Date Reviewed: 01/16/2008
billbrown from unknown
Member Since:
12/31/2007

View Member's:
Reviews 		the opportunity to write this review blocked my "detailed receipt" opportunity to teh extent I almost cancelled the order - in addition I could not move teh drop down Overall Rating
2 Star Review
 
Date Reviewed: 01/11/2008
don-bell from unknown
Member Since:
12/26/2007

View Member's:
Reviews 		There was no notice from the web site on whether or not the item was in stock. Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2007
johngaz from IL
Member Since:
11/13/2005

View Member's:
Reviews 		I would not give 1 stars to this company one stars means it did something proper. The order came to me broken it then too 2 months to find out I was waiting for a credit and the I had to re order, Returns do not happen automaticly you have to followup with the company, to find this out. I was told orginally they would ship me a new fan I still have the email I finally called after the I was not recieving responses from my emails and was told a new story that would take another month I asked to talk with a supervisor that was 3 days ago I sent a email to the president three days ago as well. I woulod not recommend this company to any one I found the same fan at another site same price but better service. who would you use? I know it will not be venting direct. Overall Rating
1 Star Review
 
Date Reviewed: 08/11/2005
kjh01 from unknown
Member Since:
06/23/2005

View Member's:
Reviews 		Great Product....No problems. Highly recmommended! Overall Rating
5 Star Review
 
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