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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	32	34	34
Neutral (3)	1	1	1
Negative (1 or 2)	0	0	0
Total Reviews	33	35	35
Avg Rating	4.85	4.86	4.86

Address:
Website:	http://saatvamattress.com
Business Hours:	n/a
Sales Phone:	n/a
Service Phone:	n/a
Sales Email:	n/a
Cust Service Email:	n/a

Saatva

http://saatvamattress.com

With PriceGrabber Since 11/08/2011

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Date Reviewed: 05/22/2012
kitgerling from unknown Member Since: 05/11/2012 View Member's: Reviews	Got the mattress and box springs Friday, May 18th. Delivery guys were OK. No problem with them except they had me sign a paper that they had handwritten that I received the mattress. They said the original papers flew out the window. I immediately laid on the mattress and it was hard as an exam table. No one from the company has called me since the delivery.	Overall Rating

Date Reviewed: 05/22/2012
mark.burns from unknown Member Since: 05/06/2012 View Member's: Reviews	The online process was easy and efficient. The website did a great job of describing the various options for mattresses.	Overall Rating

Date Reviewed: 05/22/2012
kelly_schowalter from unknown Member Since: 05/06/2012 View Member's: Reviews	Easy way to buy a mattress!	Overall Rating

Date Reviewed: 05/20/2012
davidirby from unknown Member Since: 05/04/2012 View Member's: Reviews	Saatva has an excellent, clean, informative website. The availability of clear information about the construction of their matresses is a refreshing change from the industry norm. Customer service both prior to and since placing an order was excellent.	Overall Rating

Date Reviewed: 05/20/2012
Jwong7602 from unknown Member Since: 05/04/2012 View Member's: Reviews	I had to buy another one even though the company was new to me. I am a repeat customer since the last one I bought last year created a controversy who would get to sleep on it!	Overall Rating

Date Reviewed: 05/19/2012
valerio.vincent from unknown Member Since: 05/03/2012 View Member's: Reviews	MERCHANT WAS EXTREMELY ACCOMMODATING AND WAS INSTRUMENTAL IN RESOLVING ISSUES ARISING FROM MATTRESS HEIGHT	Overall Rating

Date Reviewed: 05/18/2012
tomstrong from unknown Member Since: 05/02/2012 View Member's: Reviews	This new company's mantra of serving the customer really came through in my case. Ed Brians answered questions asked over several calls, from return policy to the manufacturing process. When there was a temporary glitch in delivery, Ed and Ron Rudzin stepped in quickly to resolve it. Saatva believes it has found a better way of selling mattresses, without the name games in competing models that the nationwide chains play as they push high-stock inventory, and I must concur wholeheartedly. So far so good on the mattress and the 30-day return policy is unpredecented in the industry.	Overall Rating

Date Reviewed: 05/17/2012
pjschneck from unknown Member Since: 05/08/2012 View Member's: Reviews	We love the mattress. Nice follow-up from Ed.	Overall Rating

Date Reviewed: 05/17/2012
maryg from unknown Member Since: 05/01/2012 View Member's: Reviews	Seems great o far	Overall Rating

Date Reviewed: 05/17/2012
cotatilen from unknown Member Since: 05/01/2012 View Member's: Reviews	Was surprised a real live person answered the phone, on a Sunday no less! Very personable sales person.	Overall Rating

Date Reviewed: 05/16/2012
wwclint from unknown Member Since: 05/02/2012 View Member's: Reviews	best site i have seen in a while, laid out very nicely. Very easy to find and compare and inform my wife and I on what we are buying via the internet.	Overall Rating

Date Reviewed: 05/16/2012
peniely from unknown Member Since: 04/30/2012 View Member's: Reviews	Their website is easy to use and provide enough information to make a sound choice for a mattress. Their prices appear exceptional. I am waiting for their product to try before I can give a final judgment.	Overall Rating

Date Reviewed: 05/16/2012
eksheare from unknown Member Since: 04/30/2012 View Member's: Reviews	Easy and efficient	Overall Rating

Date Reviewed: 05/16/2012
eric from unknown Member Since: 04/30/2012 View Member's: Reviews	wow, very fast response and follow up.	Overall Rating

Date Reviewed: 05/14/2012
phillipbiga from unknown Member Since: 04/28/2012 View Member's: Reviews	Phenomenal personal attention from Ed on the phone. Website was easy and cannot wait to receive our new mattress.	Overall Rating

Date Reviewed: 05/14/2012
snrf52602 from unknown Member Since: 04/28/2012 View Member's: Reviews	I called up today, a Saturday and was surprised to hear a voice, Ed Brians. He was very helpful and very informative and even gave me advice on how to deal with another mattress vendor who was making my life miserable! We actually even came from the same neighborhood! It was an absolute pleasure dealing with Ed Brians and I hope to deal with him in the future.	Overall Rating

Date Reviewed: 05/13/2012
ljeporter from unknown Member Since: 04/27/2012 View Member's: Reviews	Everyone was very helpful. From the online chat, for questions I had before placing an order, to the girl on the phone when I had a question about shipping. Everyone so far has been wonderful, honest and personable.	Overall Rating

Date Reviewed: 05/12/2012
capresley from unknown Member Since: 05/02/2012 View Member's: Reviews	Excellent personal service. The product price point is fantastic. Saatva goes the extra mile to make sure you're satisfied.	Overall Rating

Date Reviewed: 05/12/2012
Chrisbixby from unknown Member Since: 04/26/2012 View Member's: Reviews	Saatva and its representatives are atrue pleasure to deal with. I was having a small issue with my cell phone service, yet they responded promptly to my email. The delivery was set and I'm looking forward to my first night on my Saatva mattress.	Overall Rating

Date Reviewed: 05/12/2012
prorsh from unknown Member Since: 04/26/2012 View Member's: Reviews	Ordering was a breeze. We spoke with Alex and Ed Brian to place our order and answer our questions who wre tremendous to deal with. It made confidence level much higher since we were ordering from out of town. When we received our mattress set it was even better than we hoped for. It is excelent quality and a tremendous value.	Overall Rating

Date Reviewed: 05/11/2012
alex.sulpizio from unknown Member Since: 05/02/2012 View Member's: Reviews	Good	Overall Rating

Date Reviewed: 05/10/2012
LeneWatson from unknown Member Since: 04/24/2012 View Member's: Reviews	Outstanding customer service. Allays the fear of a making a fairly large purchase online, sight unseen. Hoping for the best with our new mattress, once it arrives.	Overall Rating

Date Reviewed: 05/10/2012
gontar from unknown Member Since: 04/24/2012 View Member's: Reviews	So far, so good!	Overall Rating

Date Reviewed: 05/09/2012
fgeorgieff from unknown Member Since: 04/23/2012 View Member's: Reviews	I found the bed on the website and needed some help deciding what I needed. I called in and Ed helped me pick out the bed he though I needed. I have back problems. I called back in and ordered my bed. It was fast and easy. I did not know they sold frames so I punchased one and askedifthey would set it up. The lady I talked to got back to me immediately and told me that wouldnotbea problem. If the bed is as good as good as the service I am going to be very happy with it. We also will be ordering another in the near future.	Overall Rating

Date Reviewed: 05/09/2012
retiredreddy from unknown Member Since: 04/23/2012 View Member's: Reviews	Excellent internet and sales experience to locate and order the product. Sales order and followup excellent. Will recommend for future orders.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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