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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	2	5	131
Neutral (3)	0	0	5
Negative (1 or 2)	0	0	13
Total Reviews	2	5	149
Avg Rating	5.00	5.00	4.38

Address:	530 W. Oklahoma Ave. Suite 500 Milwaukee, WI 53207 - US
Website:	http://www.sharbor.com
Business Hours:	8:30AM to 5:00PM (CST)
Sales Phone:	800-544-6599
Service Phone:	414-615-4560
Sales Email:	sales@sharbor.com
Cust Service Email:	sales@sharbor.com

Safe Harbor Computers

http://www.sharbor.com

With PriceGrabber Since 11/22/2004

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Date Reviewed: 05/17/2012
jerrycsco from unknown Member Since: 05/17/2012 View Member's: Reviews	Great service. I would recommend this merchant to my friends.	Overall Rating

Date Reviewed: 05/02/2012
hporea from unknown Member Since: 07/26/2007 View Member's: Reviews	Excellent and extremely fast service. I highly recommend Safe Harbor Computers.	Overall Rating

Date Reviewed: 02/02/2012
Ibraheam from unknown Member Since: 01/27/2012 View Member's: Reviews	Yes I would recommend Safe Harbor, Because their prices are reasonable and delivery is fair in addition i was deal with a cooperative customer sport.	Overall Rating

Date Reviewed: 01/05/2012
SteveV2093 from unknown Member Since: 01/05/2012 View Member's: Reviews	WOW! I ordered on the phone from a very knowledgable person, and the delivery was much quicker than I thought. I am very happy with Safe Harbor Computers.	Overall Rating

Date Reviewed: 12/23/2011
JTMKTShop from unknown Member Since: 12/19/2011 View Member's: Reviews	Great prices!!!!! Fast shipping, very satisfied and happy that this business is in my state.	Overall Rating

Date Reviewed: 10/22/2011
GeekDoc from unknown Member Since: 08/30/2004 View Member's: Reviews	Fast Service, a real person answers the phone.	Overall Rating

Date Reviewed: 03/16/2011
JamesStudio from WI Member Since: 03/16/2011 View Member's: Reviews	I called Safe Harbor to ask some questions about using Adobe CS5 with my Matrox card on my computer. I received expert help and advice. Getting personal tech support is very rare these days especially from someone who is an expert in the field. I upgraded my Adobe software with Safe Harbor and saved over $100. Then I received additional email links for even more help. I am very pleased with the help and service that I received from them!	Overall Rating

Date Reviewed: 03/09/2011
bart_teeuwisse from unknown Member Since: 06/24/2003 View Member's: Reviews	Lame that digital downloads are not available immediately. It took 2 days(!) before the digital license came through. Better to order direct from the software creators. Retailer Response (05/26/2011): Please accept our apology if your experience at Safe Harbor was not as expected. We looked into this issue and found that your order was placed online at 05:16:02 PM. Our website states directly on the product page, "Please allow up to 24 hours for delivery. After 3PM CST, electronic products may not be invoiced until next business day." As a result, your download instructions were sent to you the following day when the order was invoiced. Marc Leitner/Advertising Coordinator	Overall Rating

Date Reviewed: 12/17/2010
tyjako from NV Member Since: 07/04/2002 View Member's: Reviews	Great selection of 2D-3D professional graphics software at the best prices. Excellent customer service with a quick response to questions. One of the best places to shop.	Overall Rating

Date Reviewed: 06/15/2010
Zazz232 from VA Member Since: 06/15/2010 View Member's: Reviews	Had what I needed at a fair price. Did better than their shipping prediction. I called to check on the order because I was in a rush. The staff was friendly. Great experience. I would recommend Safe Harbor to my friends.	Overall Rating

Date Reviewed: 05/25/2010
Jimys from CA Member Since: 05/25/2010 View Member's: Reviews	CINDY WAS GREAT! She went beyond the call of duty in helping me. Thank you very much	Overall Rating

Date Reviewed: 05/14/2010
joeiii75 from NH Member Since: 05/14/2010 View Member's: Reviews	Service and Prices are great!	Overall Rating

Date Reviewed: 03/29/2010
firstsingle from GA Member Since: 12/31/2008 View Member's: Reviews	I've purchased from Safe Harbor several times. Every experience has been positive. They offer the best prices I've seen on the web. The customer service is what makes Safe Harbor shine. My latest order came 2 days after ordering. They even gave me an amazing discount on my latest purchase, on top of the fast, free delivery. I'll always shop with Safe Harbor.	Overall Rating

Date Reviewed: 02/09/2010
steve32965 from NV Member Since: 12/31/2005 View Member's: Reviews	excellent price for academic software	Overall Rating

Date Reviewed: 02/01/2010
geraldmclaughlin from unknown Member Since: 01/20/2010 View Member's: Reviews	Very responsive if you have a pre-sale or post-sale question. Very knowledgeable about the products they sell. Very timely processing and delivery of orders.	Overall Rating

Date Reviewed: 01/09/2010
geopatay from IL Member Since: 11/17/2003 View Member's: Reviews	Great pricing. Fantastic service. I ordered in the afternoon and they made sure it got shipped out that afternoon so I would get it the following day.	Overall Rating

Date Reviewed: 11/19/2009
jwiede from CA Member Since: 11/19/2009 View Member's: Reviews	Excellent pricing, courteous and responsive customer service, highly recommend these guys! I've been a Safe Harbor customer since the Amiga days, and always am impressed by their quick, professional handling and service.	Overall Rating

Date Reviewed: 10/19/2009
garylockwood from unknown Member Since: 10/09/2009 View Member's: Reviews	great easy site to order and process, info is straight forward and pricing is competitive	Overall Rating

Date Reviewed: 09/21/2009
GµårÐïåñ from unknown Member Since: 02/11/2008 View Member's: Reviews	I placed the order on 9/18 and got a confirmation. Then nothing else comes through until 9/21 when Thomas Kloeffler emails me and says that since Crucial raised their prices this morning (21st, not 18th when I ordered it) that they are not selling it anymore. So they were offering a lie until then? The item is still listed by them here on PriceGrabber with the price they quoted me and failed to fulfill. This is the most unethical bate and switch I have ever seen. I strongly urge you to stay away from a company that offers you a price, enters into a promise with you but then arbitrarily cancels it because its not profitable enough. The funny thing is they are shameless enough to try and push another product after completely screwing you over. They advertise one thing to try and push something else on you later. Retailer Response (09/23/2009): Please accept my apology for this unfortunate experience at Safe Harbor. Our goal is to SELL products that meet the needs of our customers, not to cancel orders, and certainly NEVER arbitrarily. This vendor claimed volatility and raised costs AND retail without warning. Also, reliable ETAs had become an issue. All resellers have the option to discontinue a product line at any time. We chose to do that since products in our line are less problematic. Bait and switch tactics are INTENTIONAL and have NEVER been our business model. Thomas's job is to notify you of changes to your order and then ultimately help you find a deliverable product solution. We think that's good customer service, and it's YOUR option to hear about alternatives or not. Mary Hoffman, VP Sales	Overall Rating

Date Reviewed: 08/22/2009
snickarn from unknown Member Since: 08/06/2009 View Member's: Reviews	First time shopping here... So far so good.	Overall Rating

Date Reviewed: 08/20/2009
anewsrat from unknown Member Since: 08/04/2009 View Member's: Reviews	easy to use excellent price.	Overall Rating

Date Reviewed: 07/26/2009
tom from unknown Member Since: 03/15/2006 View Member's: Reviews	I always find great prices, fast service, and a good selection.	Overall Rating

Date Reviewed: 07/22/2009
vortecjr from unknown Member Since: 07/06/2009 View Member's: Reviews	Very good price!	Overall Rating

Date Reviewed: 06/16/2009
fdcarter from AZ Member Since: 06/16/2009 View Member's: Reviews	I received daily emails that kept me up to date on the status of my order, from initial purchase order info, processing info, and finally final product serial number info on date of delivery. There has never been a communication "break-down" of any kind when I order from them. I commend the staff at Safe Harbor for always providing me with excellent customer service whenever I do business with them, and I'll definitely continue to do business with them in the future.	Overall Rating

Date Reviewed: 06/07/2009
richard from unknown Member Since: 05/22/2009 View Member's: Reviews	Great prices, great service. Need I say more?	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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