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Merchant Ratings
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 Not Rated
 2 Star Review
2.00
Address:
Website: http://www.gaiam.com
Business Hours: 8AM-11PM EST M-F; 10AM-7PM EST Sa; 11AM-7PM EST Su
Sales Phone: 877-989-6321
Service Phone: 800-869-3446
Sales Email: customerservice@gaiam.com
Cust Service Email: customerservice@gaiam.com

Gaiam

http://www.gaiam.com

With PriceGrabber Since 12/14/2004


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Date Reviewed: 02/20/2006
kaneshiros from CT
Member Since:
02/20/2006

View Member's:
Reviews 		Customer service very poor post purchase. "Live Help" seems never available. No follow up e-mails other than intial order confirmation. Status of order very vague ("Processing") with no indication if item was shipped. No tracking number sent, even with FedEx. Items ordered 2nd day delivery were not shipped until a week after order date and only after several telephone calls will long (~10-15 minutes) hold times. Never received a response to e-mails to customer service. Overall Rating
2 Star Review
 
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