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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 28 255
Neutral (3) 0 0 1
Negative (1 or 2) 0 1 8
Total Reviews 0 29 264
Avg Rating Not Rated
 5 Star Review
4.86		 5 Star Review
4.85
Address: 5501 US Hwy 30 W
Fort Wayne, IN 46818 - US
Website: http://www.sweetwater.com
Business Hours: Telephone hours: 9-9 Mon-Thu, 9-8 Fri, 9-7 Sat EST Retail Store hours: 9-8 Mon-Fri, 9-7 Sat EST
Sales Phone: 800-222-4700
Service Phone: 800-222-4700
Sales Email: customerservice@sweetwater.com
Cust Service Email: customerservice@sweetwater.com

Sweetwater

http://www.sweetwater.com

With PriceGrabber Since 03/15/2005


Sort Reviews by: Date Rating
Date Reviewed: 09/19/2011
brettkastner from unknown
Member Since:
09/03/2011

View Member's:
Reviews 		Best selection, best advice, best customer service. I would recommend Sweetwater to anyone ordering music equipment online. Overall Rating
5 Star Review
 
Date Reviewed: 09/19/2011
jwinter from unknown
Member Since:
09/03/2011

View Member's:
Reviews 		Will be a return customer. Found they have products in stock I'm looking for. Besides their location is close enough to mine to order & not wait 2 to 3 weeks. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2011
anirasong from unknown
Member Since:
09/09/2011

View Member's:
Reviews 		Very impressed with the company and the merchandise. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2011
kraze1994 from unknown
Member Since:
09/09/2011

View Member's:
Reviews 		Awesome company. Support is amazing and I plan on ordering again. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2011
archaicindians from unknown
Member Since:
09/02/2011

View Member's:
Reviews 		Sweetwater is an exceptional company that provides excellent service. The employee with whom I dealt had the expertise I needed to solve a problem I was having with my equipment. Service after the sale could not be better. In short, the Sweetwater business model sets the standard all companies should strive to meet. Overall Rating
5 Star Review
 
Date Reviewed: 09/18/2011
Geno_xl from unknown
Member Since:
09/02/2011

View Member's:
Reviews 		Sweetwater is the best. I don't always have the money to purchase music equipment new but when I do I always check with Sweetwater to see if they have the product. Overall Rating
5 Star Review
 
Date Reviewed: 09/17/2011
gavinpay from unknown
Member Since:
09/01/2011

View Member's:
Reviews 		Ordering from this vendor is effortless. Service and post-sales support is off the charts! Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2011
wzeitner from unknown
Member Since:
09/02/2011

View Member's:
Reviews 		I'm blown away by Sweetwater's customer service and their knowledgable staff. Sometimes low prices aren't enough...but Sweetwater beat everybody else on price too! Overall Rating
5 Star Review
 
Date Reviewed: 09/12/2011
ifyler from unknown
Member Since:
08/27/2011

View Member's:
Reviews 		Great customer service. Overall Rating
5 Star Review
 
Date Reviewed: 09/11/2011
bittercreekgrass from unknown
Member Since:
08/26/2011

View Member's:
Reviews 		Very competative on pricing and excellent people to talk to and work with on my orders and questions. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2011
clukehart from unknown
Member Since:
08/30/2011

View Member's:
Reviews 		A great company with great staff and products that can't be beat by any of their competitors. Overall Rating
5 Star Review
 
Date Reviewed: 09/08/2011
kingswaytherapy from unknown
Member Since:
08/23/2011

View Member's:
Reviews 		the best! Overall Rating
5 Star Review
 
Date Reviewed: 09/06/2011
HectoRocker4 from unknown
Member Since:
07/15/2011

View Member's:
Reviews 		I was uneasy about ordering a guitar online, sight unplayed, especially one that appeared to be the last Epiphone Lucille in stock. Nonetheless, I was delighted to get a guitar that was totally beautiful to behold and to play. Overall Rating
5 Star Review
 
Date Reviewed: 09/05/2011
kinya from unknown
Member Since:
08/19/2011

View Member's:
Reviews 		Before my Sweetwater experience, I thought all on-line music stores were alike. Your sales engineer, Chritopher Geissler and Company turned my thinking around! Don't tell my wife, but I've already placed four orders ... Overall Rating
5 Star Review
 
Date Reviewed: 09/02/2011
sptassi from unknown
Member Since:
08/17/2011

View Member's:
Reviews 		I am only going to buy from Sweetwater now, instead of Musiciansfriend or Guitar Center. I was that impressed Overall Rating
5 Star Review
 
Date Reviewed: 08/31/2011
utenzil from unknown
Member Since:
08/15/2011

View Member's:
Reviews 		Sweetwater's prices are competitive and their sales staff is attentive and knowledgable. WIth the price of gas so high, shopping at a well-stocked online vendor is not only more viable but in many ways superior to a brick and mortar store. Overall Rating
5 Star Review
 
Date Reviewed: 08/31/2011
EJPx63 from unknown
Member Since:
08/15/2011

View Member's:
Reviews 		I will shop here again! Overall Rating
5 Star Review
 
Date Reviewed: 08/31/2011
highflyingbyrd2 from unknown
Member Since:
08/15/2011

View Member's:
Reviews 		Read my feed back on the "thank you" portion of how I felt about the total transaction. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
twenty3 from unknown
Member Since:
08/21/2011

View Member's:
Reviews 		Excellent service, will do business with again. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
crwheat from unknown
Member Since:
08/13/2011

View Member's:
Reviews 		Have bought several guitars on line from other merchants. This was far and away the best. Excellent customer service, and fast shipping that didn't cost me extra dollars. Highly recommend the guys. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
falltown from unknown
Member Since:
08/14/2011

View Member's:
Reviews 		Great customer service and product selection. Great vendor. Overall Rating
5 Star Review
 
Date Reviewed: 08/30/2011
dpentek from unknown
Member Since:
08/14/2011

View Member's:
Reviews 		Robert Williams has been a fantastic CSR for me through the years. Great company! Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2011
gpress205 from unknown
Member Since:
08/20/2011

View Member's:
Reviews 		One on the best online retailers for music gear. Overall Rating
5 Star Review
 
Date Reviewed: 08/26/2011
crossfire from unknown
Member Since:
08/17/2011

View Member's:
Reviews 		Perfect place to shop, especially for my big ticket needs. I can't say enough about how impressed I am with our salesman Wayne. He spent an excessive amount of time reviewing our list of wants and needs and helping us put together a great PA system and staying within our budget. I don't remember in the 34 years of being a musician being more satisfied with such a large purchase. The order number I'm reviewing is the smaller of our purchase totaling nearly 6500 dollars. These guys are out to make lifelong customers of us and have gone a long way to succeeding. Overall Rating
5 Star Review
 
Date Reviewed: 08/24/2011
edm1252 from unknown
Member Since:
08/15/2011

View Member's:
Reviews 		I've only used Sweetwater.com a few times but I've had nothing but the best experience; fast, good prices - KUDOS! Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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