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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	650
Neutral (3)	0	0	28
Negative (1 or 2)	0	1	44
Total Reviews	0	1	722
Avg Rating	Not Rated	1.00	4.50

Address:	P.O. Box 60910 Los Angeles CA 90060-0910,,, 90049 - US
Website:	http://Teleflora.com
Business Hours:	n/a
Sales Phone:	1-800-835-3356
Service Phone:	1-800-835-3356
Sales Email:	customerservice@teleflora.com
Cust Service Email:	customerservice@teleflora.com

Teleflora.com

http://Teleflora.com

With PriceGrabber Since 02/21/2006

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Date Reviewed: 02/15/2012
jessiepinkman from AZ Member Since: 02/15/2012 View Member's: Reviews	Do not waste your time. You can order after hours but customer service keeps banker's hours. Placed two valentine's day orders and paid extra for prompt delivery. Neither were delivered. The first order by phone involved a dyslexic agent who could barely speak English. Took 15 minutes because the agent could not seem to understand letters like "L" and "R". Nor could she get numbers straight. I missed that clue. Following that experience, made order 2 via websitet.Specified shop nearest to destination. No delivery by 5pm. Shop hey told me they emailed telflora refusing the order because they could not deliver on time. News to me. I ended up buying and delivering them myself. I received an email regarding order 2 the day AFTER it was to be delivered stating they were unable to place the order and that I should call with a new delivery date. Waited 45 minutes to speak to someone to CANCELL the order. Do not do business this this company. Buy direct and avoid the disappointment	Overall Rating

Date Reviewed: 09/09/2011
MayPrice from unknown Member Since: 09/09/2011 View Member's: Reviews	I ordered this particular flower arrangement for my dear friends who lived in Omaha, NE. I actually ordered 3 separate bouquets for various members of the family. They unfortunately experienced a loss of a family member in a horrific & tragic bicycle accident over the Labor Day weekend. The entire family was reeling in grief & devastation. Because of being in Los Angeles, CA, all I could do is send flowers for support to various family members. This particular order was called Enchanted Cottage & was sent to the grandparents. When they received this bouquet, the grandmother expressed that the flowers were very gorgeous and cried for a half an hour. She was very touched. All three orders were done fantastically well. I'm very pleased with TeleFlora.com in Omaha, NE for their services and product.	Overall Rating

Date Reviewed: 05/09/2011
Isie from CA Member Since: 05/09/2011 View Member's: Reviews	Here is my email to Teleflora customer service, it says it all: I am writing to let you know that I just canceled my order for Mother's Day flowers. I thought that placing the order on May 5th would allow for delivery on May7th, my flowers were not delivered on time, even though your website assured me they would. Yesterday evening when I called the Teleflora to find out what happened, I spent 35 minutes on hold, than 15 minutes with a 'customer service' rep and then a supervisor. Neither one of them could tell me a) why my order wasn't delivered and b) if it would be delivered the next day, telling me to check my email or call them back the next day. By the end of the phone call it was clear they wanted to get me off the phone, and finally gave me the excuse that it was Mother's day and they were busy. I had to cancel my order and order flowers through another company. So no flowers on Mother's Day. Will never order with Teleflora again. Hello 800-flowers.com.	Overall Rating

Date Reviewed: 05/07/2011
ApRa783 from unknown Member Since: 05/07/2011 View Member's: Reviews	HORRIBLE HORRIBLE - DO NOT ORDER FROM THEM! I usually buy flowers from other companies, but saw an arrangement I liked on Teleflora's website. I was out all day today, got home, hadn't heard from my mom about her Mother's Day flowers. Odd. I called Teleflora to ask if they had been delivered. They said they had sent me an email cancelling my order because the florist didn't have that arrangement. They issued me a refund. The day before Mother's Day. They sent me an email. No phone call. An email. The day before Mother's Day. They said they could deliver them next Monday or Tuesday, though (AFTER Mother's Day). Yeah, thanks but no thanks. Please don't order from them. Ever.	Overall Rating

Date Reviewed: 02/15/2011
sugrdaisee from unknown Member Since: 06/05/2008 View Member's: Reviews	My boyfriend placed an order days ago for flowers and chocolates to be delivered to me on Valentine's Day (duh), and he received a confirmation email. The flowers were never delivered and each time he called and pressed option 2 to check on an order, he only heard a busy signal. Finally we called today (Feb 15) and pressed 1 to place an order just so we could talk to someone. He offered us redelivery with a 20% refund, we refused, so he offered a 50% refund. We still refused. Finally a supervisor offered redelivery and a 70% refund. Why would we pay them ANYTHING to deliver flowers days after Valentine's Day?? We refused and told them to issue us a full refund and to keep the flowers. Warn everyone you can to NEVER use Teleflora.	Overall Rating

Date Reviewed: 10/08/2010
marilyn from unknown Member Since: 01/05/2009 View Member's: Reviews	So Good. We'll see the quality that get delivered	Overall Rating

Date Reviewed: 06/05/2010
wnapier from CO Member Since: 11/30/2002 View Member's: Reviews	Easy to order ; nice selection, hopefully without need to substitute	Overall Rating

Date Reviewed: 05/28/2010
tm28 from unknown Member Since: 12/13/2008 View Member's: Reviews	As long as thw flowers get there on the day I selected, and they are in healthy condition, I will be very happpy.	Overall Rating

Date Reviewed: 05/12/2010
ladydinj from NY Member Since: 05/12/2010 View Member's: Reviews	This site is fraudelent. They take your money as soon as your is placed, but then do not deliver goods as promised. Isnt that the definition of fraudelent? I placed my Mother's Day Bouquet order on May 3rd, and requested that it be delivered on May 8th (the day before Mother's Day), but it was not delivered. I called Teleflora to complain and was told that a local florist never picked up the order. I immediately requested a full refund which I did get, but now Mother's Day was ruined for my mother who was very ill . Please don't use this service, they are scammers.	Overall Rating

Date Reviewed: 04/13/2010
ramschem from unknown Member Since: 12/05/2008 View Member's: Reviews	real convenient	Overall Rating

Date Reviewed: 03/08/2010
carlsont from unknown Member Since: 12/24/2008 View Member's: Reviews	Would be helpful to have price range selection or sort within the event/occasion category.	Overall Rating

Date Reviewed: 08/30/2009
wcnichols from unknown Member Since: 12/18/2008 View Member's: Reviews	Easier to use than other floral dealers.	Overall Rating

Date Reviewed: 08/06/2009
shllanne from CA Member Since: 12/23/2008 View Member's: Reviews	worried about ":substitutions". was not informed at the beginning that I may not be getting what I was viewing. so what the heck.	Overall Rating

Date Reviewed: 06/10/2009
bektja from unknown Member Since: 12/10/2008 View Member's: Reviews	depends on delivery service, first expaerience and ordering is good	Overall Rating

Date Reviewed: 05/12/2009
dpfsharkbait from KY Member Since: 05/12/2009 View Member's: Reviews	absolutely pathetic! I had to fill in a number of days for arrival, but in reality it NEVER arrived. I had to select one star, because zero is not an option. Their web site took orders for delivery the Saturday before mothers day. You enter the delivery zip code, and the "drop down" gives delivery date options. Well, it turns out that they have no service in the area where one mothers day gift was going. They did not call me, or e-mail me. 4 days later I called them, and was run around just to get the charge credited back. At no time did they inform me the order was not executed, but they did charge me for it!	Overall Rating

Date Reviewed: 05/04/2009
zonycat from unknown Member Since: 12/22/2008 View Member's: Reviews	........................	Overall Rating

Date Reviewed: 04/18/2009
janna_izmaylova from unknown Member Since: 12/13/2008 View Member's: Reviews	Prices could be cheaper, especially in summer 'floral' season.	Overall Rating

Date Reviewed: 03/26/2009
drelex from unknown Member Since: 12/23/2008 View Member's: Reviews	I'm very pleased with the selection available for last minute orders like mine. My mother-in-law was very impressed that she had flowers delivered on Christmas Eve. She said the arrangement was beautiful.	Overall Rating

Date Reviewed: 03/19/2009
d.stout1 from unknown Member Since: 12/08/2008 View Member's: Reviews	The flowers have alway been fresh and have last for a long time. You know what the price is going to be. And also they have promotion code so you can save on your purchase. I have been very satified with your service.Merry Christmas	Overall Rating

Date Reviewed: 03/17/2009
chooch40ds from unknown Member Since: 02/28/2009 View Member's: Reviews	I use teleflora every holiday, and they never make sure that my orders are received on or before the dates, and they don't contact me when they don't deliver, its really sad when a 97 yr.old grandmother thinks you forgot her at christmas.	Overall Rating

Date Reviewed: 02/17/2009
detek from unknown Member Since: 12/16/2008 View Member's: Reviews	It was easy to place my order . Waiting to see if item is how it appears when received	Overall Rating

Date Reviewed: 02/15/2009
ddoyon from unknown Member Since: 12/07/2008 View Member's: Reviews	My order was delivered both on time and with accuracy. My family said that the Kinkade house was very beautiful, to the point that my brother in law told my mom that she better hide it our he would keep it here in BC. I was delighted that they appreciated the estetic beauty as well as the arrangements.	Overall Rating

Date Reviewed: 02/04/2009
DaveBuerger from unknown Member Since: 12/29/2008 View Member's: Reviews	Prices seem somewhat high, especially the "handling charge".	Overall Rating

Date Reviewed: 02/04/2009
di.jfbee from unknown Member Since: 12/08/2008 View Member's: Reviews	I have been using Teleflora since the birth of my Grandaughter 5 years ago, I was introduced by a friend. The gratitute shown by friends and family has always been very positive. Thank you very much for your excellent service.	Overall Rating

Date Reviewed: 01/30/2009
cynthia.davis from unknown Member Since: 12/24/2008 View Member's: Reviews	I love the display of the flowers. I am unable to enter the delivery time correctly. The flowers were received within an hour of order.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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