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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 35
Neutral (3) 0 0 2
Negative (1 or 2) 0 0 0
Total Reviews 0 0 37
Avg Rating Not Rated
Not Rated
4.5 Star Review
4.68
Address: 2201 Wantagh Ave
Wantagh, NY 11793 - US
Website: http://www.acetoolonline.com
Business Hours: M-F 7am -7pm EST, Sat 8am - 6pm EST
Sales Phone: 1-516-783-8899
Service Phone: 1-877-783-8899
Sales Email: info@acetool.com
Cust Service Email: info@acetool.com

AceToolOnline.com

http://www.acetoolonline.com

With PriceGrabber Since 02/11/2007


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Date Reviewed: 01/12/2010
donstough from unknown
Member Since:
07/22/2009

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Reviews
First visit and very easy to do business with, and quality products. Happy New Year Don Overall Rating
5 Star Review
 
Date Reviewed: 01/07/2010
rejean.m.hebert from unknown
Member Since:
12/22/2009

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Reviews
good service Overall Rating
5 Star Review
 
Date Reviewed: 01/05/2010
fhalasz from unknown
Member Since:
12/27/2009

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Reviews
Great stock, well presented, easy to navigate Overall Rating
5 Star Review
 
Date Reviewed: 12/27/2009
thesignshop from unknown
Member Since:
12/11/2009

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Reviews
excellent selection Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2009
goofball2day from unknown
Member Since:
12/10/2009

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Reviews
this is my first time, but it was easy and fast. Overall Rating
4 Star Review
 
Date Reviewed: 12/25/2009
tchoufremont from unknown
Member Since:
12/09/2009

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Reviews
I bought from Acetool 3 or 4 times. They are pretty good! Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2009
davidakanode from unknown
Member Since:
01/04/2008

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Reviews
I have always had good service. Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2009
mhadland from unknown
Member Since:
11/15/2009

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Reviews
shipping charges are too high. on some items it is understandable but my order is overpriced and it caused me to reconsider my purchases on the site. Overall Rating
3 Star Review
 
Date Reviewed: 12/02/2009
cberven from unknown
Member Since:
11/15/2009

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Reviews
initial impression is good. I found taps and dies that I could not find anywhere else. Overall Rating
4 Star Review
 
Date Reviewed: 11/23/2009
gblack from unknown
Member Since:
11/07/2009

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Reviews
Canadian shipping charges need to be looked at to reduce this barrier to another 35 million customers Overall Rating
4 Star Review
 
Date Reviewed: 11/09/2009
Mike.Snyder from unknown
Member Since:
10/24/2009

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Reviews
Easy to use, fast and easily found through Google. Overall Rating
5 Star Review
 
Date Reviewed: 10/20/2009
andrewbianca from AZ
Member Since:
10/20/2009

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Reviews
Their price beat Amazon.com and everything arrived as described. Also they were very pleasant when I wanted to add to my order, after the order was confirmed Overall Rating
5 Star Review
 
Date Reviewed: 10/15/2009
Darren from unknown
Member Since:
09/29/2009

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Reviews
I have ordered in the past with excellent service, price and quick shipping to Canada Overall Rating
5 Star Review
 
Date Reviewed: 10/14/2009
joseph.pasak from unknown
Member Since:
09/28/2009

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Reviews
Great prices great products Overall Rating
5 Star Review
 
Date Reviewed: 10/10/2009
rogerdaltrey from unknown
Member Since:
03/12/2008

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Reviews
great service, great website, best in class Overall Rating
5 Star Review
 
Date Reviewed: 10/08/2009
callinanpatrick from unknown
Member Since:
07/23/2009

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Reviews
Excellent experience and even better company! Overall Rating
5 Star Review
 
Date Reviewed: 10/04/2009
glsrn from unknown
Member Since:
09/18/2009

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Reviews
straight forward, easy, user friendly Overall Rating
4 Star Review
 
Date Reviewed: 10/04/2009
ouimettesconst from unknown
Member Since:
09/18/2009

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Reviews
I thought that your web site is very easy to follow even for somsone who is not to sharp on a computer Overall Rating
5 Star Review
 
Date Reviewed: 06/08/2007
lbirwin from unknown
Member Since:
05/23/2007

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Reviews
My only recommendation for an improvement would be to have the shipping cost revealed prior to the very end of the transaction. It appears that you are being given the shipping costs much earlier and you have the impression it is no charge only to find out at the end what the cost for shipping actually is. This company is very professional and provide great service so this is a very minor complaint. Overall Rating
5 Star Review
 
Date Reviewed: 05/25/2007
mweekley from unknown
Member Since:
05/09/2007

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Reviews
So far the experience was quite positive- I found an item that is difficult to find at local hardware shops and the pricing was quite competitive! Overall Rating
4 Star Review
 
Date Reviewed: 05/23/2007
frank.primeau from unknown
Member Since:
05/07/2007

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Reviews
The product I purchased was more than three (3) times as expensive at Amazon! The web site is simple and intuitive to use. My order # was displayed immediately after the completion of the checkout; hence, if I should have a problem I know what to reference. Well done! Overall Rating
5 Star Review
 
Date Reviewed: 05/20/2007
CapFire from unknown
Member Since:
05/04/2007

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Reviews
I will look at Ace Tool again for future needs. Overall Rating
5 Star Review
 
Date Reviewed: 05/18/2007
ric2007n from unknown
Member Since:
05/09/2007

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Reviews
great drill Overall Rating
5 Star Review
 
Date Reviewed: 05/17/2007
sergem from unknown
Member Since:
05/01/2007

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Reviews
my last order in date 20 april not shipped and is no date for shipping Overall Rating
4 Star Review
 
Date Reviewed: 05/15/2007
fredj3 from NE
Member Since:
04/29/2007

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Reviews
I have not received a confirmation that the merchandise has been shipped.
Retailer Response (05/16/2007): Customer places order on 4/25/07 at 9:09pm. Advised the customer via email that we were currently out of stock on the specific item that he had placed, to speed up the process we had the item shipped direct to him from the manufacturer. The item was shipped on 4/30/07, which is three business day late. We notified the customer in 5/3/2007 that the item had shipped and provided the UPS tracking #. The package arrived the next day. Tried to call customer twice at the given phone number to discuss the matter further, but got no answer.
Overall Rating
3 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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