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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	2	4	30
Neutral (3)	0	2	24
Negative (1 or 2)	1	6	29
Total Reviews	3	12	83
Avg Rating	3.67	2.83	3.08

Address:	4840 Eastgate Mall San Diego, CA 92121 - US
Website:	http://www.redenvelope.com
Business Hours:	24hrs/day, 7days/week
Sales Phone:	1-877-REDENVELOPE
Service Phone:	1-877-REDENVELOPE
Sales Email:	n/a
Cust Service Email:	n/a

RedEnvelope

http://www.redenvelope.com

With PriceGrabber Since 04/22/2003

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Date Reviewed: 04/15/2012
sparkygirl from unknown Member Since: 03/30/2012 View Member's: Reviews	While I like shopping at Red Envelope, I think that charging $9.99 for a single gemstone that weights less than 1 oz is ridiculous. It would cost them the price of a stamp.	Overall Rating

Date Reviewed: 02/28/2012
jstcotton9 from unknown Member Since: 02/12/2012 View Member's: Reviews	After hours of online shopping with Billmelater for a Valentine's Day gift for my wife. I came across Red Envelope and remembered she had once ordered me a really cool custom leather Men's jewelry box. As with being LAST minute to order for arrival on Valentine's Day, I came across a really nice charm bracelet that was heavily discounted, then they added 15% off on top of that! Rush Shipping was $15 extra which was expected but the discounts alone took care of that! Then I found some other coupon codes for 20% off + a FREE Gift Box! SCORE! This is definitely my new goto place for the wife!!	Overall Rating

Date Reviewed: 02/28/2012
srpnc4 from unknown Member Since: 02/12/2012 View Member's: Reviews	The "free shipping " offer is a lousy distraction and not an honest offer. I will be writing to my attorney general.	Overall Rating

Date Reviewed: 02/24/2012
danamight from unknown Member Since: 02/08/2012 View Member's: Reviews	Their sight is difficult to order from, the 15% off coupon code was difficult was to apply,and the shipping rebate that asks for your credit card number seems fishy to me. I won't order again.	Overall Rating

Date Reviewed: 02/19/2012
marylou.kelly from unknown Member Since: 02/03/2012 View Member's: Reviews	I would like to recieve my 15% off for this order but there was no promotional code given anywhere.	Overall Rating

Date Reviewed: 01/16/2012
kellieglenn11 from unknown Member Since: 12/31/2011 View Member's: Reviews	I was disappointed that I did not receive the free shipping that was advertised on the websites homepage. I used a 15% off coupon code and though the total of my purchase was still well over the $45 mark with using the code, I did not receive the free shipping. I feel that is should still be honored as it would be good customer service practice.	Overall Rating

Date Reviewed: 12/22/2011
jannettestewart from unknown Member Since: 12/06/2011 View Member's: Reviews	I did not ask for "Rush Delivery." That $14.99 charge is a scam. The 20% discount of $14.00, really is not a 20% discount because the $14.99 charge was added without my consent! The so called "free Shipping" is also a scam. You have to register your credit card in order to get the dsicount. I already have credit card protection, I don't need additional protection. This is the last order I will ever order from this company. I was charged $26.00 for shipping. The $14.99 should have been deducted, not added!! You take your customers for a fool!!!! I will notify my credit card company!!	Overall Rating

Date Reviewed: 12/19/2011
anniet from unknown Member Since: 12/03/2011 View Member's: Reviews	Their coupons codes tell you to apply one at a time not one per order so you think you can get a percenatge off and free shipping. NOT THE CASE. This will be my final order for them.	Overall Rating

Date Reviewed: 12/15/2011
ouioui from unknown Member Since: 11/29/2011 View Member's: Reviews	The "free shipping" is simply a ploy to get you to buy more. They asked me for my credit card number! I'd rather pay for my shipping as I'll never use a rebate. I'll never order from you guys again because of this.	Overall Rating

Date Reviewed: 12/11/2011
gioiahershey from unknown Member Since: 11/25/2011 View Member's: Reviews	I had to work really hard (input info four times) to get my 'free shipping'. There is freeshipping.com which has a 30-day free trial which was offered and I almost cancelled my order BUT my husband is going to really love his gifts so I tried again. Can't imagine why I would ever use this company again now that I've got the perfect gift-g	Overall Rating

Date Reviewed: 12/07/2011
smchandler.79 from unknown Member Since: 11/28/2011 View Member's: Reviews	I was very disappointed that in order to receive free shipping on Cyber Monday, that I had to go through a rebate site. I cannot stand giving out my information to random sites with which merchants are associated. I paid for the shipping rather than signing up for more junk email. I will NOT be recommending Red Envelope to friends and family. I'm so disappointed because I have always loved this site and appreciated how customer focused I thought you were. This is simply too much when the free shipping process could have easily been automatic, making it a much smoother checkout process. Sincerely, Sarah Chandler Charlotte, NC	Overall Rating

Date Reviewed: 11/28/2011
tarinaldi from unknown Member Since: 11/12/2011 View Member's: Reviews	Web site has issues display delivery date options in Chrome when trying to finalize order, could not process my order in Chrome and had to restart everything from scratch. Extremely frustrating, very close to just ordering somewhere else.	Overall Rating

Date Reviewed: 11/25/2011
dilyoung from unknown Member Since: 11/09/2011 View Member's: Reviews	THIS IS NOT MY FIRST ORDER WITH RED ENVELOPE. EACH ORDER HAS ARRIVED PROMPTLY AND IF BOXED, DONE BEAUTIFULLY. I LOVE THE VARIETY OF GIFTS THEY OFFER THAT I SEE NOWHERE ELSE.	Overall Rating

Date Reviewed: 10/22/2011
kerry.debauge from unknown Member Since: 10/06/2011 View Member's: Reviews	I would like to be able to sort items by price. It's a feature I've become used to on other sites. Also, I am sure I've received emails recently with discount codes. It's my fault that I deleted them and could not take advantage. That said, it would be really nice if, for returning customers like me, you recognized I was still eligible for that discount and automatically honored it. You are and will most likely always be on my list of "go-to" stores for online gift-giving, and that feature will put you at the top of the list every time.	Overall Rating

Date Reviewed: 10/13/2011
isa3018 from unknown Member Since: 09/27/2011 View Member's: Reviews	It took me about an hour to check out because of having to change delivery dates. When this came up at the of the order it took so long that I lost 2 other items because they ended up selling out. The shipment date options should come up to be selected before the final check out.	Overall Rating

Date Reviewed: 10/12/2011
sdeal41 from unknown Member Since: 09/26/2011 View Member's: Reviews	It did not give me the place to put the 15% off with code and I don't understand why it is charging me two shipping cost. I did not rush any of the items.	Overall Rating

Date Reviewed: 10/01/2011
Fakelleher from unknown Member Since: 09/15/2011 View Member's: Reviews	I entered a $20.00 certificate code but the $20.00 was not deducted from my total.	Overall Rating

Date Reviewed: 09/27/2011
dianazou from unknown Member Since: 09/11/2011 View Member's: Reviews	Your shipping charge is too high. I ordered 1 single baby plush blanket and scheduled more than 1 month in advance for delivery date, but it cost me more than shipping 6 lbs of clothes through USPS. You should offer less expensive shipping options!!!	Overall Rating

Date Reviewed: 06/16/2011
Fgray0305 from unknown Member Since: 06/16/2011 View Member's: Reviews	I placed an order for two items and included the gift option on both. I'm not sure if it's because it was the same item or what but, when prompted to fill out the message I wanted on my gift card, I was only given one card to fill out. The second item (with gift option chosen/paid for also) did not display and there was no way to complete my second card. I'm hoping that they will read my note to them I included in my PayPal notes to fill the second card out as I specified, at best, I'm hoping they will pay attention to my note, if not at least include a blank card which takes a little bit away from the presentation of my gift.	Overall Rating

Date Reviewed: 06/14/2011
cesinclairmd from unknown Member Since: 06/14/2011 View Member's: Reviews	Shipping cost was too high - took away the "discount" perception and makes me revaluate the cost of the purchased items - no longer seem reasonable. The shipping rebate info ask for all your information before revealing large monthly expense - just a distraction wasting my time.	Overall Rating

Date Reviewed: 06/12/2011
kathleenamontague from unknown Member Since: 06/12/2011 View Member's: Reviews	Red Envelope's online catalog and ordering is very user-friendly. I will remember it and order from them again.	Overall Rating

Date Reviewed: 05/19/2011
bdomacasse from unknown Member Since: 05/19/2011 View Member's: Reviews	WHY IN THE WORLD WOULD YOU NEED PAYMENT INFO OR CEDIT CARD INFO IF GIFT AND SHIPMENT ARE NEGATED BY GIFT CERTIFICATE ???	Overall Rating

Date Reviewed: 05/13/2011
wecleanit from unknown Member Since: 05/04/2011 View Member's: Reviews	Could not submit my shipping rebate. Its a scam. Would not use this again.	Overall Rating

Date Reviewed: 05/12/2011
jccs116 from unknown Member Since: 05/03/2011 View Member's: Reviews	I put a name in the microphone and was suppose to get a 20% discount and free gift box but my price and order did not reflect that. My price was the full price without the gift box. Very disappointed. Will probably not use this service again.	Overall Rating

Date Reviewed: 05/05/2011
my3kwrights from unknown Member Since: 05/05/2011 View Member's: Reviews	my order qualified for a shipping rebat but when I clicked on the link, nothing happened so I did not receive it.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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