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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 39
Neutral (3) 0 0 2
Negative (1 or 2) 0 0 0
Total Reviews 0 0 41
Avg Rating Not Rated
 Not Rated
 5 Star Review
4.90
Address: 2280 Corporate Circle Drive, Suite 100
Henderson, NV 89074 - US
Website: http://www.zappos.com
Business Hours: Always Open
Sales Phone: 1-800-927-7671
Service Phone: 1-800-927-7671
Sales Email: cs@zappos.com
Cust Service Email: cs@zappos.com

Zappos.com

http://www.zappos.com

With PriceGrabber Since 05/08/2003


Sort Reviews by: Date Rating
Date Reviewed: 09/09/2010
JesseDeLeon956 from unknown
Member Since:
09/09/2010

View Member's:
Reviews 		I couldn't believe how fast I received my order! I ordered shoes at 4:30PM PST, and they arrived the next morning before I woke up. I even get Free overnight shipping on all my orders from a VIP promotion they had going on. AMAZING Overall Rating
5 Star Review
 
Date Reviewed: 06/13/2010
johnlev11509 from unknown
Member Since:
06/13/2010

View Member's:
Reviews 		I could not believe how quickly i received my sneekers. I needed it next day, and called to find out how much it would cost, they said it was included! Overall Rating
5 Star Review
 
Date Reviewed: 11/30/2008
sharynfromcatotn from TN
Member Since:
11/30/2008

View Member's:
Reviews 		I consider this the miricle of my Thanksgiving. With my husband and daughter asleep I started my search for Uggs. I had heard they start to sell out this time of year. At 10:39pm on a holiday I ordered them and the very next morning (10 hours later) they arrived. I was pouring my first cup of coffee and heard a noise at the front door VOILA!!! Unbelievable!!! Last night I ordered another pair of grey inside out boots and I have to admit I hoped to see them this morning......But it's a sunday. Maybe tomorrow I'll have them.......I've oredered Uggs from other companies but this service is the BEST!!!! Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2008
dmaeby from MD
Member Since:
08/31/2002

View Member's:
Reviews 		Ordered a pair of shoes online on 11/23/08 (a Sunday) and received them on 11/25/08 (Tuesday). The shipping was free and I was upgraded to next day air, which was a very pleasant surprise. Apparently this is a somewhat common practice so that's very good news. The shoes were a bit expensive (about $5 more than Nike's MSRP), but I was unable to find them anywhere else cheaper. I searched about 8-10 shoe stores in my area (Finish Line, Footlocker, Sports Authority, etc) and no one had them - and other online merchants were more expensive. The way I look at it, I got them for MSRP plus $5 next day shipping. Fortunately for me, the shoes fit perfectly. While I had a bit of trepidation about buying shoes online (due to size issues and possibly having to send them back) I would definitely look to Zappos first if I need to buy shoes online again. Overall Rating
5 Star Review
 
Date Reviewed: 11/20/2008
btsonderby from RI
Member Since:
11/20/2008

View Member's:
Reviews 		Absolutely wonderful! My first order was upgraded to free overnight shipping. When I received it, it was the wrong color. I called customer service and they immediately had the right one in the mail, again free overnight; I had it the next day. And they sent postage for me to send the incorrect item back. Definitely a fantastic experience. Overall Rating
5 Star Review
 
Date Reviewed: 06/10/2008
debierman from unknown
Member Since:
12/21/2005

View Member's:
Reviews 		I bought a pair of Oakley sunglasses from zappos. They emailed me the progress of my order every step of the way. They also upgraded my shipping at no extra cost. Fast, Fast, Fast is about all I can say! Overall Rating
5 Star Review
 
Date Reviewed: 02/18/2008
dbxtc from unknown
Member Since:
12/01/2005

View Member's:
Reviews 		This was my first time ordering shoes online. I was expecting to get these shoes in a week or so, and I hate waiting for things, but these shoes were shipped next day air for no extra cost and they came over a weekend. That is fast! Great experience, would order again. Overall Rating
5 Star Review
 
Date Reviewed: 08/29/2007
capitalorenz from CA
Member Since:
08/18/2007

View Member's:
Reviews 		I buy mostly on internet but this one was a very good expirience. I could not find this specific sunglas model anyware in stock. Most of the sites tell you they have the product and a week later tired to wait you find out it is in back order. Not with this guys; the site stands to what it tells you. I did not get the best price for this item but it was fare anyway and overnight shipping included; Their customer service is a 10 out of 10. I will defenitly shop again with zappos. Overall Rating
5 Star Review
 
Date Reviewed: 02/12/2007
bennybenz10 from unknown
Member Since:
12/02/2006

View Member's:
Reviews 		Selection was absolutely excellent - I had fun picking out my shoes. After adding to my cart, checkout was a superb experience and took less than a minute. Order was sent out very quickly. Later, when I found a better price at another merchant, they honored their 110% price guarantee by lowering the price by over $30! Overnight shipping was true to its claim: products shipped from Kentucky to New England in one day. Excellent customer service with no wait times, quality products, and fast shipping. Will shop many more times. HIGHLY recommended. Overall Rating
5 Star Review
 
Date Reviewed: 01/31/2007
fabianatice from CA
Member Since:
01/31/2007

View Member's:
Reviews 		Zappos has once again exceeded expectation. They have an easy check out process and super prompt shipping. Product quality has always been high and their shoes look the same in real life as they do on the web site. Overall Rating
5 Star Review
 
Date Reviewed: 01/18/2007
davebsn from TN
Member Since:
12/30/2000

View Member's:
Reviews 		Great shopping experience. They upgraded my shipping for free. Despite a train wreck and chemical fire near their warehouse my order arrived on time. To their credit, they sent me a notice that my delivery may be delayed due to the train wreck in the area. To my surprise it was at my house on time! Great job! Overall Rating
5 Star Review
 
Date Reviewed: 01/01/2007
FloridaShoppin from unknown
Member Since:
12/15/2006

View Member's:
Reviews 		Fabulous, Fabulous, Fabulous! I've ordered many shoes with Zappos and not all were kept but loved most, website easy to use, ships FAST, easy and free return and SO MANY CHOICES! My only complaint is that size 11 sells out fast or isn't stocked near enough.. :o( But still love this website! Bravo! Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2006
bigstain4 from CA
Member Since:
09/25/2006

View Member's:
Reviews 		I was looking at some shoes that were originally priced at $83. Then the offer for free overnight shipping came out and I was thrilled - thought I would save even more. However, when I looked again, the same pair's price had increased to $99. Hmmmm - free shipping?? But they are Zappos...excellent customer service and I received my shoes on time. Wish they wouldn't be so deceptive though. Overall Rating
3 Star Review
 
Date Reviewed: 12/02/2006
RedMarz from unknown
Member Since:
12/02/2006

View Member's:
Reviews 		This is not my first order from Zappos and it will not be my last. They have the best selection and their website is so well organized it makes the ordering process a breeze. I tell everybody who admires my shoes to log into Zappos and find what they want at the best prices availab.e Overall Rating
5 Star Review
 
Date Reviewed: 04/04/2006
gianil from unknown
Member Since:
03/15/2006

View Member's:
Reviews 		(Edited April 19th by gianil)  Amazing site, great products, easy way to find what you want, free shipping. Do you want more? You'll find it! Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 03/24/2006
z8_bmw from WA
Member Since:
07/29/2004

View Member's:
Reviews 		Awesome experience ! Had ordered a pair of shoes but didn't like them so returned and got another pair. My experience second time around was even better than the first !! Placed my order on wednesday night and got the shoes at my door on friday morning by 2nd day air even though i chose the free shipping option and didn't pay extra for 2nd day air. will definitely shop at Zappos.com again ! Overall Rating
5 Star Review
 
Date Reviewed: 11/28/2005
Homebuyer123 from WI
Member Since:
11/28/2005

View Member's:
Reviews 		The selection is great. The shipping was incredibly fast. I used the free return system and it was very easy. The customer service is really prompt and attentive both by e-mail and by phone. This was much better than other online dealters. I will use them again. Overall Rating
5 Star Review
 
Date Reviewed: 08/05/2005
HLRTC from TX
Member Since:
08/05/2005

View Member's:
Reviews 		Incredibly fast delivery! My order, placed yesterday with upgraded shipping at no extra charge, was delivered this evening. The product received is just as advertised. Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 06/28/2005
donleyp from GA
Member Since:
07/15/2003

View Member's:
Reviews 		Upgraded my free shipping to expedited 2-day shipping for free! Great site. Easy to find what you want. Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 06/09/2005
BFPK from FL
Member Since:
06/09/2005

View Member's:
Reviews 		awsome customer service,return policys,great prices and selections...just watch out for Hobo brand handbags; theyre not what they seem to be for the price Overall Rating
5 Star Review
 
Date Reviewed: 05/11/2005
leec21 from CA
Member Since:
02/18/2003

View Member's:
Reviews 		they upgrade my shipping and i received my new bag in one day with excellent condition. great service. Overall Rating
5 Star Review
 
Date Reviewed: 05/10/2005
lifeindreams from CA
Member Since:
05/10/2005

View Member's:
Reviews 		This site is amazing. Amazing service. Great products. So far they upgraded 3 of 3 orders to overnight delivery free of charge. Free overnight delevery!!! It doesnt get much better than that. Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2005
jimndot from NE
Member Since:
11/19/2004

View Member's:
Reviews 		By far the best online merchant I've dealt with. Great prices, especially on clearance items. And every time my ground shipping has been upgraded to 2nd day air. I've bought 8 pairs of shoes and boots and always totally satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 02/25/2005
JohnPHelsel from MD
Member Since:
02/02/2005

View Member's:
Reviews 		As I called Zappos and expressed my appreciation, I have bought items over the Internet for 8 years, and this is the best, most polite, honorable store and people via support that I have ever purchased from! What a pleasure! I would not hesitate to buy from them again for me and/or my family of 5. I was so happy, I e-mail all my friends about Zappos. I placed 3 separate orders of 4 men's dress shoes and sent 2 orders back with free shipping! What a deal! Great prices too! Overall Rating
5 Star Review
 
Date Reviewed: 02/22/2005
Vantage397 from OH
Member Since:
02/21/2005

View Member's:
Reviews 		(Edited February 24th by Vantage397_1108999101)  I viewed my shoes from all angles. The description was thorough.The shoes arrived promptly and were just as they were photographed. I would shop again with Zappos in a heartbeat. I will reccomend them in the future. Overall Rating
5 Star Review
 
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