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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	271
Neutral (3)	0	0	2
Negative (1 or 2)	0	0	13
Total Reviews	0	0	286
Avg Rating	Not Rated	Not Rated	4.79

Address:	P.O Box 6594 Edmond, OK 73013 - US
Website:	http://www.aaxes.com
Business Hours:	8am - 9pm CDT
Sales Phone:	405-921-4227
Service Phone:	405-921-4227
Sales Email:	sales@aaxes.com
Cust Service Email:	louis@aaxes.com

Aaxes.com

http://www.aaxes.com

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Date Reviewed: 10/28/2006
jp08jd from unknown Member Since: 09/01/2005 View Member's: Reviews	Once again an excellent experience with Aaxes. They had a great price on the Monster Cables I needed and delivered very quickly. I placed my order on a Tuesday and with ground shipping the product was in my hands before the weekend!	Overall Rating

Date Reviewed: 01/20/2006
hdh from FL Member Since: 10/31/2005 View Member's: Reviews	Very prompt shipping; helpful with rebate info. Merchandise was exactly as represented. I have reccomended this merchant to my friends.	Overall Rating

Date Reviewed: 01/19/2006
dickbr from MI Member Since: 01/12/2006 View Member's: Reviews	Excellent and quick responses to my questions. Product arrived before expected. Would use again.	Overall Rating

Date Reviewed: 01/12/2006
jtrnka from unknown Member Since: 01/12/2006 View Member's: Reviews	Excellent vendor. Quick and accurate response to questions via email. Speedy delivery with overpack boxing at no additional cost. Looking forward to the next transaction.	Overall Rating

Date Reviewed: 01/11/2006
thurmania from NY Member Since: 01/11/2006 View Member's: Reviews	Total lack of communication from this company. Recieved a defective product. Spend the few extra $$$ and buy from a trusted name. The worst online shopping experience I have ever encountered. STAY AWAY from AAXES.com! Retailer Response (01/27/2006): Our mistake in mistyping your email address which we explained upfront and apologized for thinking we reached your hotmail.com account. Then we tried to reach you on four or more occasions using the telephone number that you provided it rang for over twenty rings. Unfortunately you did not answer when we tried during the day or in the evening. No voicemail, or answering machine with this customer. Customer received a replacement from the manufacturer without incident.	Overall Rating

Date Reviewed: 12/27/2005
JoeDiverTX from TX Member Since: 12/21/2005 View Member's: Reviews	A very good experience. The product I ordered was backordered even though it showed as in-stock, but I was contacted quickly and this was explained to me along with options of what to do. All emails were very courteous and I truly felt as if they were doing everything they possibly could to get me my order as quickly as possible. It only took 8 days for it to arrive, and I'm very satisfied. I would order from them again due to the personal level of service I received. Honest and genuine outfit.	Overall Rating

Date Reviewed: 12/24/2005
AlbieC from MA Member Since: 12/24/2005 View Member's: Reviews	I was shopping for a product by price and Aaxes beat all others by far (over 30% cheaper). I received daily communication and despite ordering three days before Christmas my product arrived Christmas eve. I do a lot of Internet shopping and there is no one better in my experience then Aaxes for price, communication and service.	Overall Rating

Date Reviewed: 12/24/2005
Feelps2001 from FL Member Since: 12/24/2005 View Member's: Reviews	(Edited January 03rd by Feelps2001) Excellent service!! The day after I ordered headphones as an Xmas gift, I received a personal email from Aaxes cust. svc. alerting me that the item had sold out & offering to cancel the order. I really appreciate their proactive approach. Most companies would have just let the order stand and then deal with a complaint after the fact. I opted keep the order & tell my husband one of his gifts would be late. It turns out that the headphones arrived two days before Xmas!! What a great company.	Overall Rating

Date Reviewed: 12/20/2005
Phil P from IN Member Since: 12/17/2005 View Member's: Reviews	Although the in-stock information isn't useful (noted in stock but not really, typical online problem), once order was actually placed, merchant kept me informed, and kept in contact answering my concerns or questions promptly.	Overall Rating

Date Reviewed: 12/17/2005
seesharp2000 from FL Member Since: 05/28/2004 View Member's: Reviews	I too placed order 12/14, left messages and emailed-no response and no shipping as yet. Will my item make it here for my little girl for Christmas? At this point, any response is better than none. Very disappointed especially since I purchased based on good ratings!	Overall Rating

Date Reviewed: 12/15/2005
balesna from unknown Member Since: 03/11/2004 View Member's: Reviews	I ordered some Sennhauser headphones last night. By this morning I'd rcvd no e-mail confirmation. I called and got VM. It's already afternoon and no e-mail order verification, no reply to my e-mail requesting a verification and no return phone call for a VM I left this morning. I will cancel my order if no reply within 2 hours.	Overall Rating

Date Reviewed: 12/15/2005
KenBuzz from IN Member Since: 12/08/2005 View Member's: Reviews	WHAT CUSTOMER SERVICE?! No confirmation email, no response to my emails or phone calls, no charge to my CC for 2 weeks... I had every reason to believe they were out of business or had lost my order. All attempts to contact them were fruitless so I had to order what I wanted from another site, and THEN the Aaxes order shows up on my doorstep. A simple email was all it would've taken, now they're ignoring my attempts to get a RA since I've now got TWO of everything. Schmucks!	Overall Rating

Date Reviewed: 12/09/2005
Hadjiman from CO Member Since: 12/08/2005 View Member's: Reviews	Advertized merchandise no longer available. To their credit, they did contact me about this subject. At the same time, the merchandise is still showing up on thier website.	Overall Rating

Date Reviewed: 12/02/2005
tomas1903 from CA Member Since: 04/05/2003 View Member's: Reviews	No customer service!! I ordered an item on 11/23/05, which their website indicated was in stock, and it has yet to be shipped (12/02/05). I tried to contact Aaxes by phone, email and using their online feedback form, but have yet to get any response on the status of my order. The only indication I have that they received my order is that my credit card has been charged for the transaction. I will not be using this retailer again.	Overall Rating

Date Reviewed: 11/15/2005
dorantes from unknown Member Since: 11/14/2005 View Member's: Reviews	Great buying experience, some of the best packing I have ever seen, product arrived in better condition than if it was bought at a retail store, received my tracking number and confirmation very quickly, great price, couldn't be happier.	Overall Rating

Date Reviewed: 09/06/2005
rrlarson from CA Member Since: 09/06/2005 View Member's: Reviews	(Edited September 08th by rrlarson) Aaxes.COM was sold to new investors in the week of my purchase. My order was never shipped by the old owner. The new owners have bent over backwards to make it right. They have shipped my product and NOT charged me the shipping. The new owners seem to be good guys.	Overall Rating

Date Reviewed: 09/01/2005
jp08jd from unknown Member Since: 09/01/2005 View Member's: Reviews	My order was shipped quickly and was just as advertised. I'll be back for future purchases!	Overall Rating

Date Reviewed: 08/31/2005
sub420 from NY Member Since: 08/31/2005 View Member's: Reviews	Received phonecall 24hrs after placing order, verifying my info to make sure it wasnt a fraud order, and offered to sell me a wall mount, i declined and the agent said my tv would be shipped the next day, and it was! TV came 6 days after the order was placed, was a great deal, and is a great tv! P.S. The screws for the leg stands for the TV were missing, and the batteries for the remote were dead, no big deal but just making sure everybody knows.	Overall Rating

Date Reviewed: 08/18/2005
Tealounge from CA Member Since: 08/17/2003 View Member's: Reviews	(Edited August 21st by Tealounge) Item was not as advertised. I bought a Vanguard Travel Tripod Tourist 5 which is described on Aaxes.com as a tripod with geared elevator and bubble level, but the item I have received doesn't have these features. Very disappointed!!! Retailer Response (08/26/2005): Contacted the customer and sent a detailed email to her as requested. Manufacturer's description was used to portray the product and the two features that in question appear to have not built into the product. Other websites have recieved similar consumer complaints of the missing features and the issue is with the manufacturer and not our site.	Overall Rating

Date Reviewed: 07/22/2005
sfreiman from AZ Member Since: 07/22/2005 View Member's: Reviews	One is always skeptical when shopping a place that has the best price. Aaxes.com came through 110%. Great price, super-fast shipping and great updates on status via their website customer service system. I look forward to doing business with them again.	Overall Rating

Date Reviewed: 06/29/2005
gizmo88 from CA Member Since: 06/29/2005 View Member's: Reviews	Wasn't expecting much, but I got my Sennhesier HD555 headphones in less than 3 days using standard shipping. Great experience and will definetely buy from them again.	Overall Rating

Date Reviewed: 06/24/2005
sj246 from NY Member Since: 04/26/2005 View Member's: Reviews	I placed order for charger with batteries at 1:57PM on 06/22/2005 via USPS. The item arrived on 06/24/2005. That was super quick. From some reason, I received neither order confirmation email nor shipping notification email.	Overall Rating

Date Reviewed: 06/22/2005
jbercivici from DC Member Since: 06/06/2005 View Member's: Reviews	antenna wire received as promised on time	Overall Rating

Date Reviewed: 06/20/2005
jwags from unknown Member Since: 06/20/2005 View Member's: Reviews	I found this company through pricegrabber.com and I decided to give them a try because of their excellent ratings and because they had the best price. I received the merchandise very quickly. Very satisfied with this experience.	Overall Rating

Date Reviewed: 05/23/2005
tik2you from CA Member Since: 05/22/2003 View Member's: Reviews	Ordered Shure e3c and got it in no time. No problem, no delay. Other site may be $10 bucks cheeper, but Aaxes has best price / rating ratio. Buy from trusted source....	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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